Better continuity of care


Continuity of care. It matters. Not for every contact – but for many. Even the times when continuity isn’t essential, getting to see the same doc / patient can help relationships to build over time.
I’m going to have a look at the Emis continuity calculator and see if we can run this at out practice in Pendle.

A Better NHS

We do not need any more research about the benefits of continuity of care. The evidence is clear; it is associated with improved preventive and chronic care services, patient and clinician satisfaction, lower hospital utilization, lower costs, and for elderly patients, lower mortality.

What we do need is better continuity of care. According to a recent BMA survey, enthusiasm for continuity of care exceeds that of any other aspect of general practice,

BMA survey

Continuity of care matters more to some patients than others, in particular those with long-term conditions, mental health problems, multimorbidity (several different conditions at the same time), during serious but hopefully shorter term conditions like cancer and during end of life care. Continuity of care makes care more person-centred because getting to know a patient as a person takes time. Continuity of care makes care more efficient because less time is spent repeating a medical history…

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