The Human Side Of Social Media

Social media surgery – where people go to learn & share their knowledge, ideas & experience. Every town should have one – has yours ? #localgov #selfcare #hcsm #nhssm

Blether And Blogger

“Last year’s words belong to last year’s language. And next year’s words await another voice.” ~ T.S. Eliot.

A year is a long time in social media. The pace of change can for some feel overwhelming. That’s just one reason why Social Media Surgery Dundee has the potential to make a real difference, to help people sharpen their focus.

The surgeries, informal monthly gatherings at Dundee Central Library, can help support you on your journey of digital development. Yet I go along not just to share but to learn.

Last night I learnt, through speaking to Dylan from Humans of Dundee, there armed with his camera, that what I felt social surgeries actually offer was to help people find their voice. And I reminded myself that social media can make change happen. It can change lives. It’s certainly changed mine.

Dylan from Humans of Dundee

I discovered from Rob you can use Google images to search the…

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Useful Apps for GPs to install on their iPad

Photo of iPad displaying website homepage of
Photo of iPad displaying website homepage of

So you have a new iPad, and maybe you are wondering just what you could do with it to use the iPad to its full potential ? These are a few suggestions that I hope you will find useful. This article is primarily aimed at GPs who haven’t used iPads before or who are wondering about having a go with some of the different apps that can make life a bit easier – or more entertaining . Please email me or leave comments at the bottom of the page if you have any suggestions of what to add. The apps below are all ones that I use. I have had a variety of apps suggested to me via twitter friends that I am in the process of  trying out. Search #GPiPad on twitter to see who their suggestions or click here for the search on google. 


In 2013 East Lancs CCG applied to use some innovation funding to purchase iPads with Emis Mobile installed for the GPs working in Pendle. Its traditional for GPs to take a printed summary of the patients records with them when they go a home visit. The downside of this is that it can only offer a fraction of the information that the GPs are used to working with when they are at their regular computer in their GP Surgery. Emis Mobile on the iPad can allow the GP to view and edit aspects of the  patients records using a mobile 3G connection whilst at the patients bedside. The Emis Mobile version of Emis Web is expected to develop over the next year to provide a more complete offering to the GP.

Apps Apps Apps – its all about Apps

First steps . Set up an apple ID if you don’t already have one. This is the account that you will use to purchase apps from the Apple App Store. The good news is that many apps will work on all devices, and many have free or basic versions that you can use to “try before you buy”. You will need to link your account to a credit card so that you can pay for apps that aren’t free. It is possible for several devices to use the apps that have been paid for with one account. – more info is available from the apple website – but if you do this – please make sure that the messaging features are set up properly on each device or everyone will see the same notifications etc. This also means that software you may already be using your own apple devices may also be used this NHS device without additional costs.

Next – track down or apply for your NHS Athens Password and ID . You will need it in order to unlock some really useful apps like the BNF .

Apps for Communication

Continue reading Useful Apps for GPs to install on their iPad

Making a Deal: Unlocking Potential In Communities

Ask “What’s possible?” not “What’s wrong?”
When considering service design. Imperfect is better than “not done at all”

Paul Taylor

 There is no power greater than a community discovering what it cares about.

 Ask “What’s possible?” not “What’s wrong?”

 Be brave enough to start a conversation that matters.

Margaret J Wheatley

One of the many challenges for the public sector is that it must start believing in people and communities again.

If you take the Social Housing sector as an example you’ll see it has spent a long time making life as easy as possible for people.

Free telephone calls , a 24 hours repairs service and if you’re on benefits you don’t even have to worry about the rent getting paid – we’ll sort it for you. Neighbour’s dog barking? Leave it with us. 

I exaggerate of course – but only slightly. Huge parts of the public sector have designed services around what people can’t do for themselves rather than nurturing what they can.

Now we have to…

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